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Hostpapa Review

Finding the perfect web hosting company for your Australian site as a blogger or small business owner can be a challenging task.

hostpapa australia

There are several choices in the market and they all seem like viable option.

However, until you’ve read an unbiased review and taken a closer look at the provider, you can’t be sure of the right choice.

In this article, we review one of the best hosting providers for small and medium businesses looking to establish their prints on the internet. Over the year, HostPapa has earned a good reputation as a beginner friendly hosting company for newbies and individuals managing growing sites.

Here is everything you need to know about HostPapa.

About HostPapa Australia

Founded by Jamie Opalchuk in 2006, HostPapa has grown to become one of the best overall hosting companies in and out of Canada. The company initially entered the market as hosted applications in 2002 and moved on to hosting three years later.

Today the company has over 200,000 customers in the regions it operates. Although it is one of the biggest hosting companies in Canada, it doesn’t quite compare with the big names in the market such as BlueHost and GoDaddy.

HostPapa offers services in both English and Spain through its website. The company offers several budget-friendly hosting plans both for individuals and businesses. The plans come with unlimited bandwidth & disk space, a free domain name, free Cloudflare CDN, domain name, and SSL.

The company remains privately owned to this day.

Good alternatives to HostPapa are WPX Hosting and Hostgator.

Performance

Uptime is a major consideration even for small sites. How else will the site get visitors and grow? Most visitors rarely go back to check a site they have previously visited and found inaccessible or down.

As such, it is good to consider the uptime of any histing provider before committing to any hosting plan. HostPapa understands the importance of a site being almost always online. The company has a high uptime score backed up by a very fast response time.

While it doesn’t earn the perfect score, it does better than most of the hosting companies. The 99.9% uptime guarantee is enough for most small sites so you don’t have to worry about visitors being unable to access your site.

You’ll notice that HostPapa is more focused on smaller business than corporate and enterprise ones. Still the company does come with several performance-enhancing features and tools to boost page loading times and overall speeds.

As opposed to traditional HDD drives, HostPapa plans use SSD drives that are much faster i.e. fast read/write speeds. The company also employs first-grade Intel server equipment that offer excellent performance.

Compared to most web hosting providers we have reviewed in the past, HostPapa does comparatively well performance-wise.

HostPapa Plans

HostPapa offers 5 hosting options i.e. shared web, managed shared, Virtual Private Server, reseller and WordPress hosting

WordPress hosting

Here you get speed and performance optimized hosting plans that are tailored for WordPress users. Some of the benefits of HostPapa’s WordPress packages include all around the clock live WordPress support, enhanced in-built security measures to protect your site, enhanced performance and automatic WordPress updates.

You also get all the essential WordPress features and Jetpack Free. Considering the options in the market, HostPapa’s WordPress hosting is a decent package that should be able to serve you well. The plans are affordable and you get good value for your money.

Shared web hosting

This is the most basic hosting option offered by HostPapa. There are three plans and each comes with free domain registration and unmetered bandwidth. The two high-end plans come with unlimited SSD storage. In addition, they support unlimited websites.

Virtual Private Server hosting

HostPapa doesn’t offer dedicated hosting but users can turn to the VPS package. There are 5 different VPS hosting plans each with varying features. You get to enjoy instant provisioning, blacklist free IPs, unlimited domains & websites, ability to increase server resources, improved security and eCommerce applications.

Managed shared hosting

If you don’t want to be bothered with all the hosting stuff, you can opt for managed shared hosting. HostPapa will handle all the tech stuff and hosting side of business while you focus on other tasks. This option comes with benefits such as priority support, reduced downtime, enhanced site security, and white-glove treatments from the company’s technical team.

Reseller hosting

HostPapa’s reseller hosting packages comes with all the necessary features and tools your firm/agency needs to run multiple sites. The packages also allow you to give clients an option to manage their accounts. There are 5 different plans under Reseller, each with different features.

You get the enjoy perks such as white-label and brandable control panel, advanced protection and security suite, 400+ 1-click installation apps, free SSL certificates, and superior website performance.

Website Builder

Like most hosting companies, HostPapa comes with a simple drag and drop website builder that allows you to build your site in only a few minutes. There are 4 website builder options based on hosting plans.

These highly-customizable options come with a rich library of templates that you can choose from. The company provides a step by step guide to help you get your site up and running.

Pricing

Shared web hosting

Plan & Feature Starter Business Premium
Websites you can host 2 Unlimited Unlimited
SSD storage 100 GB Unlimited Unlimited
Website builder Starter (2 pages) Starter (2 pages) Business (1000 pages)
Price $3.95/month $3.95/month $12.95/month

Managed shared hosting

There is only one plan. For $ 39.95/month you get professional support, website security support, front of the line access, script & app support, and email set-up support.

WordPress hosting

  WP starter WP business WP business pro
Websites you can host 2 Unlimited Unlimited
SSD storage 100 GB Unlimited Unlimited
Email account 100 Unlimited Unlimited
Price $3.95/month $5.95/month $12.95/month

The business and business pro plans come with advanced WP features. The business pro also packs premium WP features.

Virtual private server hosting

Plans & Features Mercury Venus Earth Mars Jupiter
Core CPU 4 4 8 8 16
Memory 2 GB 4 GB 8 GB 16 GB 32 GB
SSD storage 60 GB 125 GB 250 GB 5OO GB 1 TB
Transfer 1 TB 2 TB 2 TB 4 TB 8 TB
Price $19.99/ month $59.99/ month $109.99/month $169.99/month $249.99/month

 

Reseller hosting

Plans & Features Bronze Silver Gold Platinum Titanium
Core CPU 4 4 8 8 8
RAM 2 GB 4 GB 8 GB 16 GB 32 GB
SSD storage 50 GB 100 GB 150 GB 200 GB 250 GB
Bandwidth 500 GB 1 TB 1.5 TB 2 TB 2.5 TB
cPanel accounts 20 40 60 100 150
Price $29.99/month $39.99/month $64.99/month

 

$89.99/month

 

$119.99/month

 

Website builder

Plans & pricing Starter Business Premium Enterprise
Price $2.99/month $9.99/month

 

$19.99/month

 

$39.99/month

 

HostPapa pros and cons

Pros

  • Scalable hosting plans
  • HostPapa plans come with a 30-day money-back guarantee
  • You get extra features such as free domain name, site migration services, SSL certificates, and cloudflare CDN
  • The company has a rich library of well-organized articles in their knowledge base
  • Excellent uptime and server speeds

Cons

  • Some hosting options such as VPS are expensive
  • Not all plans come with automated backups
  • The company makes a lot of overstated claims on their services & offerings

Customer Support

HostPapa offers good customer support to its users – always available 24/7. At the top-left side of the website, you’ll find the support menu, a phone number (two options), and a chat option. Under the support menu, there are 4 options i.e. Contact Us, Knowledge base, Network status and Customer care centre page. These options are neatly laid so you can easily access either of them.

Under contact us, HostPapa provides phone, email, fax, and mail support. We like that the company has different telephone number and fax options based on your country of residence. There are also different mail addresses based on the country.

HostPapa has an extensive knowledge base with a search option for quick access. Articles are grouped into over 74 categories. There are over 2000 combined articles falling in various categories e.g. Hosting (447 articles), Applications (501 articles), and Domains (99 articles).

The articles are well organized and detailed. If you have any issue you can go through the articles in the relevant category and get an easy solution without contacting customer support

Is HostPapa right for you?

While it is not the best hosting company, HostPapa has some excellent offerings and its shared web hosting plan is affordable.

It ticks right in most of the important areas. If you are only looking to host a small website, it will do just fine. However, it fails to measure up especially when it comes to corporate level and enterprise hosting needs.