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Panthur Review

Panthur is one of the better known local webhosting agencies – but is it right for you?

panthur Australia review

The following Panthur review will help you decided whether this is the best service for you.

Here, you can get an in-depth look at the plans, features, support, and more. In turn, you will be able to make a thoroughly informed decision for yourself.

About Panthur

Panthur is an Australian-based company. It has been offering its service to the public since 2009. Until then, it was a non-commercial organization. Currently, Panthur operates tens of thousands of sites across the country. They are typically associated with small businesses.

A good alternative to Panthur is Crucial Hosting or Wix.

Panthur Plans

Panthur offers three distinct plans for its users – Economy, Business, and Stealth. Each plan has three sub-plans that users can sign up to depending on their price preference and features requirements.

All the plans offer:

  • Control Panel
  • Easy Software Installer
  • Website Builder Pro
  • CloudFlare
  • RailGun
  • Backup Mailservers
  • Free Setup

Economy

This plan has been designed for small to mid-level businesses. It is ideal for any site with low resource requirements. Naturally, this is the most affordable package offered by Panthur. The Economy plan is further broken down into Mini, Advanced and Professional.

Based on the plan that you register for, you can expect between 2,000MB and 10,000MB in storage space. You can also have a monthly bandwidth between 100,000MB and 500,000MB.

Business

This plan is well-suited to businesses that have larger resource requirements, but still want to limit how much they are willing to spend. The Business Plan offers the Bronze, Silver, and Gold, depending on your price preference.

Here, you can sign up for storage space between 20,000MB and 100,000MB. You get unlimited monthly bandwidth, regardless of the plan you select.

Stealth

This plan is for sites that require a significant amount of resources. As such, it is perfect for e-commerce based sites. In theory, though, it will work well for any site that has a great deal of traffic on a regular basis.

The Stealth plan offers the Puma, Leopard, and Panthur packages. Thus, you can get storage space between 25,000MB and 75,000MB. The monthly bandwidth is unlimited. You also get a CPU speed of between 400 and 800 percent.

Features

Let’s take a look at some of the features that Panthur offers:

Registering and Transferring Domains

There are plenty of options available to you when you are registering your domain name. For one thing, you get the opportunity to select from a wide variety of extensions. This goes from the more common options such as .com.au all the way to yoga. Thus, you can ensure that your domain name isn’t just relevant – it also stands out.

The other benefit is that there are a lot of free features contained within this service. This includes DNS hosting, web forwarding, mail forwarding, and ID protection. Best of all, this is a pretty affordable way to register or transfer your domain name.

Great Hardware

One of the stand-out points regarding Panthur is that it provides consumers with the latest hardware. For, instance, clients get the benefit of the most up-to-date models of enterprise grade servers. Furthermore, they offer dual CPUs and 24+ cores. Panthur also provides RAID Intel solid-state drivers and redundant power supplies.

Free Website Migration

Panther allows for free website migration, which isn’t something that other web hosting companies will allow you to do. Better still, is that if the transfer is from cPanel to cPanel, then there is no limit to the number of websites that you can transfer. The service continues to be free under these conditions.

Unlimited Email Accounts

Another advantage is that all of Panthur’s plans come with unlimited email accounts. This is true for even the most affordable option. As an added bonus, the accounts are safeguarded by their exclusive mail filtering security. The filters help to prevent dangerous or potentially harmful emails from entering or leaving the network. This allows the service to run more efficiently.

Money Back Guarantee Uptime

Panthur makes the very reasonable claim regarding 99.9 percent uptime. This means that you may experience anywhere from 0 to 43 minutes of downtime. The company is dedicated to this reassurance. So much so, that they provide you with a money back guarantee regarding their uptime performance.

If the uptime drops any lower than 99.9 percent, you will receive cash back credit. This begins at 10 percent and can go all the way up to 100 percent, if the uptime dips below 89 percent. Such a statement helps to foster trust in the company.

Support

Panthur built much of its reputation on its commitment to customer support. This is because they were immediately available to take any trouble call. It was this incredible customer assistance that had many people staying with Panthur rather than switching to better known services.

However, Panthur was acquired by Hostopia Australia. Ever since then, there has been a decline in the customer support. Clients can still get in touch 24/7 via phone support and ticket support. The company also provides video support and a good knowledge base. Nevertheless, the company is lacking live tech support chat.

By all accounts, the customer service is improving steadily. Still, the company has yet to regain its former glory in this department.

Security

The good news is that Panthur does take its security quite seriously. For instance, they offer the following services:

  • Active exploit file Scanning
  • Encrypted cPanel & email access
  • Custom Web Application Firewall
  • Comprehensive Firewall Rules
  • CloudLinux OS separates users completely
  • Password Protected Directories
  • Realtime Blacklist Monitoring
  • Restrict access by IP
  • Hotlink/Leech protection

In addition to this, Panthur offers two additional security measures – Domain Whois Protection and SSL.

Domain Whois protects your identity. None of your personal information can be viewed and instead is masked by alternative details. This includes your email address. As a result, the risk of identity theft drastically reduces. Since your email is sent to a protected address with a filter system in place, your spam reduces quite a bit as well.

Panthur provides your site with free SSL certificates if you have a hosted account with them. The free Auto SSL has been designed to protect every site within the account. This makes your site far more trustworthy to potential customers, particularly if you require them to use their credit cards on the site.

Pricing

As far as pricing goes, Panthur is one of the more affordable options available within Australia. At the same time, there are various price points, depending on what you need, resource-wise. Here is a breakdown of the current pricing system.

Economy Plan

  • Mini – $6 a month
  • Advanced – $11 a month
  • Professional – $16 a month

Business Plan

  • Bronze – $21 a month
  • Silver – $31 a month
  • Gold – $61 a month

Stealth Plan

  • Puma – $50 a month
  • Leopard – $100 a month
  • Panthur – $150 a month

Pros and Cons

Let’s break down the main advantages and disadvantages of this web hosting company.

Pros:

Reliable Company

Perhaps one of the most important benefits with Panthur is that they are a reliable company. They have been around for a while and have gained a positive reputation through their commitment to their consumers. As such, you can sign up for this company without any concerns that you will be cheated.

Knowledgeable Employees

The workers at Panthur are quite experienced and well-versed in their field. This is true of virtually every person that you will interact with at Panthur. Due to this, you are more likely to have any issues resolved quickly and efficiently.

Good Performance

The high-quality hardware and commitment to uptime means that Panthur offers up a solid performance. While it isn’t perfect, you will be pleased with the services that they do provide you. This is particularly relevant for smaller sized businesses in Australia.

Cons:

Reduction in Customer Service Quality

As mentioned, Panthur did experience a dip in customer service. Now, considering that this is the top reason that many customers actually switched to or stayed with Panthur, this is quite a blow. Although they do appear to be improving in this department, there is still some way to go.

Only Local Servers

Panthur only has access to servers that are located in Australia. Now, if you are a local business owner who’s target audience is within Australia, this is an adequate situation. However, if you wish to broaden your customer base to the international market, then you may find that there is a reduction in the level of service that you receive.

This concludes the review of Panthur. This web hosting company may not necessarily be the best option out there – there are certain issues that it needs to attend to. Nevertheless, if you run a local business and are looking for an affordable service, Panthur should fit the bill well.

There are several departments in which Panthur has earned distinction. This includes free features and excellent security. Thus, if you require a trustworthy and mid-range web hosting service, you will be pleased with the services that are provided to you.