Worry not, below we take a look at this web hosting company to see what it offers and if it really is as good as it claims. Read on to find whether it is perfect for your hosting needs.
Siteground Australia Background
SiteGround was founded back in 2004 by three university students led by Tenko Nikolov in Sofia that is, today, considered the Silicon Valley of Europe. Tenko went on to become the CEO of the company that now has over 500 employees and almost 2 million domains. The Bulgarian company is still privately owned to this day.
Currently, SiteGround is among the most popular and top-rated hosting providers in the market. The company offers several hosting plans, high uptime, 24/7 customer support, solid security, among other features, as we shall see below. Due to the company’s excellent services and offering, it is an official ‘WordPress’ recommended provider.
Here’s what to expect in this detailed review:
- Infrastructure and network
- Performance: uptime and speed
- Plans & pricing
- Customer support
Datacentres and Network
SiteGround has offices in the UK, USA, Bulgaria, and Spain that oversee its network of several datacentres around the world. The datacentres are spread in three continents i.e. Europe London & Amsterdam, North America Chicago, and Asia Singapore. The company allows site owners to select PCI-compliant and GDPR-compliant hosting depending on the jurisdiction in their region.
The company’s network is facilitated by Cloudflare content delivery network that ensures site data remains secure and accessible.
Performance, alongside price, are the major factors that determine how good a hosting provider is. If the pricing is competitive and the performance is poor, then the provider isn’t good enough. If performance is good and pricing is a little bit expensive, the provider is good but will only be ideal to site owners that don’t mind the cost.
Whichever way you look at it, performance is the one feature that can’t be compromised.
SiteGround servers record an excellent uptime score in the tests with only a few interruptions. Overall, the company has an uptime of over 99.95%. This score means SiteGround compete favourably and even edge competitors like Bluehost.
Speed & server response time
Site loading speeds determine the conversion, page views, and customer satisfaction, which are all key elements of an online business. It is, therefore, crucial to ensure the provider has good speeds.
It comes as no surprise that SiteGround does consistently well here too. That said, don’t always expect faster speeds, especially during top traffic hours, if you use shared hosting. While server response time can be tested too, it is essential to note that your site’s content affects the page load time.
If your site has high-resolution images and lengthy content, it’ll take more time to load. This is why page load time is not considered as an accurate metric of how great a hosting provider is. Instead, server response time is used to determine if the provider is good or not.
SiteGround meets the expectations here, but keep in mind the server location also determines the response time. As such, if your site’s target audience is in say Malaysia, it’s best to move your site to the Singapore datacentre.
The company offers different hosting plans, from web hosting to cloud hosting. Each plan comes with different packages with varying pricing. Your choice depends on your website needs.
If you’re just getting started and your site doesn’t have a lot of traffic, then you can do with the shared web hosting plans. On the other hand, if you run a big site with massive traffic volume, you’ll need an advanced hosting package.
Here is a breakdown of the SiteGround’s hosting plans and their features.
- Shared web hosting: Ideal for new personal or business websites that haven’t started attracting a huge volume of traffic. As the name suggests, server resources are shared among site owners using the server.
- WordPress hosting: This plan is made explicitly for WordPress site owners. It is much like web hosting but only optimized for WP. It features WP optimizations to boost site performance.
- Cloud hosting: Cloud hosting is an upgrade to shared web hosting that allows site owners to leverage multiple server resources on a cloud architecture. This plan is ideal for budding and established websites.
- Enterprise hosting: This plan is tailored to meet the corporate-level hosting needs i.e. massive traffic and advanced server resources
The company also offers reseller and woocommerce managed hosting plans.
SiteGround offers three different packages under low-cost web hosting.
Startup @ S6.99/month
The startup package is limited to hosting one website and comes with 10 GB web space, unmetered traffic, free CDN, free SSL, and free email. It is perfect if your site gets around or less than 10,000 visits in a month.
GrowBig @ $9.99/month
This is the middle ground package. It comes with everything in the StartUp plan (except for double web space 20 GB) in addition to staging, on-demand backup copies, and speed-boosting caching. GrowBig allows a maximum of 25,000 site visits per month.
GoGeek @ $14.99/month
GoGeek plan is the highest package and web hosting. It supports sites with even 100,000 monthly visits. Here you get 40 GB of web space and everything on the GrowBig plan. You also get other additional features like priority support, Git repository, and white label clients.
SiteGround doesn’t offer VPS hosting or dedicated hosting plans. Instead, you get cloud hosting options. Cloud hosting is ideal for auto-scaling with traffic surges as it utilises resources from several servers.
Here are the different packages and their features:
|Plan||Entry||Business||Business Pro||Super Power|
|Memory||6 GB||8 GB||10 GB||12 GB|
|SSD space||40 GB||60 GB||80 GB||120 GB|
|Data transfer||5 TB||5 TB||5 TB||5 TB|
|Prices||$ 80/month||$ 120/month||$ 160/month||$ 240/month|
WordPress web hosting
The WordPress hosting package is similar to web hosting in terms of features. The only difference is that the WordPress hosting package is tailored for WordPress users. SiteGround offers some aid here, and you can expect perks like automatic content management system updates, enhanced security, a free account transfer, automated daily backups, page caching, and 1-click installation.
There are three WordPress hosting plans. The lowest plan StartUp costs $ 6.99/month. The other two higher pans are GrowBig and GoGeek that cost $ 9.99/month and $ 14.99/month, respectively.
SiteGround also offers Reseller hosting services that help you build and manage multiples sites for your clients easily. There are three different plans, each with various features.
GrowBig (reselling out of the box)
This is the lowest tier of reseller hosting. It comes with free SSL, free CDN, free email, free migrator plug-in, free WP installation, and 20 GB webspace. The plan costs $ 9.99/month.
GoGeek (white-label reselling)
GoGeek comes with basically everything in the GrowBig plan except for 40 GB webspace. You also get the white-label client and priority support all this at $ 14.99/month.
Cloud (superior reseller control)
Here you get over 40 GB space, customized client’s access, resources tailored to your site, and everything contained in the two lower plans.
SiteGround Pros and Cons
- SiteGround has very scalable hosting plans
- Has 24/7 available, great customer support
- Excellent security features
- Has good loading speeds and uptime
- All plans have a 30-day money-back guarantee for testing
- You also get free daily backups, CDN and SSL certificates
- Solid infrastructure with multiple server locations
- SiteGround doesn’t offer advertising credit which is a deal-breaker for eCommerce site owners
- The company provides free site migration, but it is limited
Customer services are excellent, as you can tell from the company’s dedication to providing several guides, tutorials, and knowledgebase articles. You can reach the support team anytime you have an issue.
New clients have an option of chat, whereas existing clients can log into their accounts and reach the support team via telephone or email.
Conclusion: Is SiteGround the right choice?
To sum it up, SiteGround is a good, fast, and reliable hosting provider. The company has several plans that you can choose from. Customer support is responsive and knowledgeable to help you out when you are stuck. The hosting plans come with several features such as free migration, SSD storage, CDN, 1-click installation, and SSL. Overall, SiteGround is just one of the few hosting companies that we recommend to our readers.